TERMS AND CONDITIONS

Last Updated: 4/21/26

Welcome to Zrshik. By accessing or using our website www.zrshik.com and 
purchasing our products, you agree to be bound by the following Terms 
and Conditions.

1. ACCEPTANCE OF TERMS

By using our website, you confirm that:
- You are at least 18 years of age
- You have the legal capacity to enter into a binding contract
- You will use our services only for lawful purposes
- All information provided is accurate and truthful

2. PRODUCT INFORMATION

We strive to display our products accurately, however:
- Colors may appear slightly different due to screen settings
- Packaging designs may be updated periodically
- Product descriptions are based on our current formulation
- Results shown in before/after images are individual experiences

3. PRICING AND AVAILABILITY

- All prices are in Pakistani Rupees (PKR)
- Prices include applicable taxes unless stated otherwise
- Prices are subject to change without prior notice
- Products are subject to availability
- We reserve the right to limit quantities per customer

4. ORDER ACCEPTANCE

Placing an order does not guarantee acceptance. We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased per person
- Verify customer information before processing
- Cancel orders with suspected fraud or invalid details

Order confirmation will be sent via SMS, email, or WhatsApp.

5. PAYMENT TERMS

Accepted Payment Methods:
- Cash on Delivery (COD)
- JazzCash, EasyPaisa
- Bank Transfer
- Debit/Credit Cards

For COD orders:
- Payment must be made in full at the time of delivery
- Refusal to pay will result in order cancellation
- Repeated refusals may lead to blacklisting

6. USE OF WEBSITE

You agree NOT to:
- Copy, reproduce, or distribute our content without permission
- Use our website for illegal or unauthorized purposes
- Transmit viruses or malicious code
- Attempt to hack or bypass security measures
- Impersonate another person or entity
- Scrape or harvest data from our website

7. INTELLECTUAL PROPERTY

All content on www.zrshik.com including:
- Logo, brand name "Zrshik"
- Product images and descriptions
- Text, graphics, and videos
- Website design and layout

...are the exclusive property of Zrshik and protected by Pakistani and 
international copyright laws. Unauthorized use is strictly prohibited.

8. PRODUCT USAGE DISCLAIMER

Zrshik Ancestral Hair Oil is:
- A natural cosmetic product for external use only
- Not a medicine or treatment for medical conditions
- Not a substitute for professional medical advice

Please note:
- Conduct a patch test before first use
- Discontinue use if irritation occurs
- Consult a doctor if you have scalp conditions
- Keep out of reach of children
- Avoid contact with eyes
- Store in a cool, dry place

Individual results may vary based on hair type, usage, and other factors.

9. LIMITATION OF LIABILITY

Zrshik shall not be liable for:
- Any indirect, incidental, or consequential damages
- Allergic reactions (patch test recommended before use)
- Delays caused by courier services or force majeure
- Website downtime or technical errors
- Third-party service issues (payment gateways, couriers)

Our maximum liability is limited to the amount paid for the product.

10. FORCE MAJEURE

We are not liable for delays or failures due to events beyond our control:
- Natural disasters (floods, earthquakes)
- Political instability or strikes
- Government restrictions or lockdowns
- Internet/telecommunication failures
- Courier service disruptions

11. CUSTOMER CONDUCT

We expect all customers to:
- Communicate respectfully with our staff
- Provide accurate information for delivery
- Honor cash on delivery commitments
- Not engage in fraudulent activities

Abusive behavior may result in order cancellation and account restrictions.

12. GOVERNING LAW

These Terms and Conditions are governed by the laws of the Islamic 
Republic of Pakistan. Any disputes shall be subject to the exclusive 
jurisdiction of courts in [Your City], Pakistan.

13. DISPUTE RESOLUTION

In case of any dispute:
- Step 1: Contact our customer support for resolution
- Step 2: Escalate to management if unresolved
- Step 3: Mediation before pursuing legal action
- Step 4: Legal proceedings in Pakistani courts (if necessary)

14. AMENDMENTS

We reserve the right to modify these Terms and Conditions at any time. 
Changes will be effective immediately upon posting on our website. 
Continued use of our services constitutes acceptance of updated terms.

15. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, 
the remaining provisions shall continue in full force and effect.

16. CONTACT INFORMATION

For any questions regarding these Terms and Conditions:

Zrshik
Email: legal@zrshik.com
Phone/WhatsApp: +92-3126351192
Address: 1538, Rashid Minhas Road Multan,Punjab
Website: www.zrshik.com

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